Your privacy is important to us. Our privacy policy PHIXI LABS LLC is to respect your privacy and comply with all applicable laws and regulations regarding any personal information we may collect about you, including on our website, https://phixilabs.com and other sites we own and operate.
Personal information is any information about you that can be used to identify you. This includes information about you as an individual (such as name, address and date of birth), your devices, payment details and even information about how you use a website or online service.
In the event that our site contains links to third party sites and services, please note that those sites and services have their own privacy policies. After following a link to any third-party content, you should read their posted privacy policy information about how they collect and use personal information. This Privacy Policy does not apply to any of your activities after you leave our site.
This policy becomes effective on May 25, 2025.
Last update: May 25, 2025
The information we collect falls into one of two categories: "voluntarily provided" information and "automatically collected" information.
Voluntarily provided" information refers to any information that you knowingly and actively provide to us when using or participating in any of our services and promotions.
Automatically collected" information refers to any information automatically sent by your devices during your access to our products and services.
When you visit our website, our servers may automatically log standard data provided by your web browser. This may include the Internet Protocol (IP) address of your device, the type and version of your browser, the pages you visit, the time and date of your visit, the time spent on each page, and other details about your visit.
In addition, if you encounter certain errors while using the site, we may automatically collect data about the error and the circumstances surrounding the issue. This data may include technical details about your device, what you were trying to do when the error occurred, and other technical information related to the problem. You may or may not receive notice of such errors, including at the time they occur, informing you that they have occurred or what the nature of the error is.
Please note that while this information may not personally identify you by itself, it may be possible to combine it with other data to personally identify individuals.
When you visit our website or interact with our services, we may automatically collect data about your device, such as:
The data we collect may depend on the individual configuration of your device and software. We recommend that you consult the policies of your device manufacturer or software provider to learn what information they make available to us.
We may request personal information - for example, when you subscribe to our newsletter or when you contact us - which may include one or more of the following:
We consider "user-generated content" to include reviews, ratings, images and/or video materials voluntarily provided by our users for the purpose of being posted on our website or republished on our social media channels. All user-generated content is linked to the account or email address used to submit the materials.
Please note that any content you submit for the purpose of publication will be public after publication (and subsequent review or evaluation process). Once published, it may be accessible to third parties not covered by this Privacy Policy.
We only collect and use your personal information when we have a legitimate reason to do so. In which case, we only collect personal information that is reasonably necessary to provide our services to you.
We may collect personal information provided by you when you perform any of the following actions on our website:
We may collect, retain, use and disclose information for the following purposes, and personal information will not be further processed in any way that is incompatible with these purposes:
We may combine voluntarily provided and automatically collected personal information with general information or research data we receive from other reliable sources. For example, if you provide us with your location, we may combine it with general currency and language information to provide you with an enhanced experience of our site and service.
When we collect and process personal information, and for as long as we retain this information, we will protect it using commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.
While we will do our best to protect the personal information you provide to us, please be advised that no method of electronic transmission or storage is 100 % secure and no one can guarantee the absolute security of the data.
You are responsible for selecting the password and its overall security level, on which the security of your own information within the boundaries of our services will depend. For example, you must ensure that passwords associated with access to your personal information and accounts are secure and confidential.
We retain your personal information only for as long as is necessary. This period of time may depend on what we are using your information for, in accordance with this Privacy Policy. For example, if you have provided us with personal information as part of creating an account with us, we may retain this information for as long as your account exists on our system. If your personal information is no longer needed for that purpose, we will delete it or anonymize it by removing all details that identify you.
However, we may retain your personal information if we need it to comply with a legal, accounting or reporting obligation, or for public interest archiving, scientific or historical research or statistical purposes.
None of our products and services are directly directed to children under the age of 13, and we do not knowingly collect personal information about children under the age of 13.
We may disclose personal information to:
The third parties we currently use include:
The personal information we collect is stored and/or processed in Argentina, or where we or our partners, affiliates and third party providers maintain infrastructures.
The countries in which we store, process or transfer your personal information may not have the same data protection laws as the country in which you initially provided the information. If we transfer your personal information to third parties in other countries: (i) we will make those transfers in accordance with the requirements of applicable law; and (ii) we will protect the personal information transferred in accordance with this Privacy Policy.
Your choice: by providing personal information to us, you understand that we will collect, retain, use and disclose your personal information in accordance with this Privacy Policy. You are under no obligation to provide us with personal information; however, your failure to do so may affect your use of our website or the products and/or services offered on or through our website.
Third-party information: if we receive personal information about you from a third party, we will protect it as set forth in this Privacy Policy. If you are a third party providing personal information about another person, you represent and warrant that you have that person's consent to provide us with their personal information.
Marketing permit: if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us using the details below.
Access: you may request details of the personal information we hold about you.
Correction: if you believe that information we have about you is out of date, incomplete, irrelevant or misleading, please contact us using the details set out in this Privacy Policy. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading or out of date.
Non-discrimination: we will not discriminate against you for exercising any of your rights regarding your personal information. Unless your personal information is necessary to provide you with a particular service or offering (e.g., processing and handling orders), we will not deny you goods or services or charge you different prices or fees for goods or services, including by granting discounts or other advantages, or imposing penalties, or provide you with a different level or quality of goods or services.
Notification of data leaks: we will comply with applicable laws regarding any data breaches.
Complaints: if you believe that we have breached a relevant data protection law and you wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will investigate your complaint promptly and will respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint. You also have the right to contact a regulatory body or data protection authority in relation to your complaint.
Unsubscribe: to unsubscribe from our email database or to stop receiving communications (including marketing communications), please contact us using the details provided in this Privacy Policy, or unsubscribe using the opt-out features included in the communication. We may need to ask you for specific information to help us confirm your identity.
We use "cookies" to collect information about you and your activity on our site. A cookie is a small piece of information that our website stores on your computer and accesses each time you visit, so that we can understand how you use our site. This helps us to deliver content to you based on the preferences you have specified.
Please see our Cookie Policy for more information.
If we or our assets are acquired, or in the unlikely event that we go out of business or go bankrupt, we will include data, including your personal information, among the assets transferred to the party acquiring us. You agree that such transfers may occur, and that any party acquiring us may, to the extent permitted by applicable law, continue to use your personal information in accordance with this policy, which you should assume as a basis for exercising any ownership or usage rights we have in such information.
Our website may contain links to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept any responsibility or liability for their respective privacy practices.
At our discretion, we may change our Privacy Policy to reflect updates to our business processes, current acceptable practices, or legislative or regulatory changes. If we decide to change this Privacy Policy, we will post the changes here, at the same link through which you accessed this Privacy Policy.
If the changes are significant, or if required by applicable law, we will contact you (depending on your selected preferences for our communications) and all of our registered users with the new details and links to the updated or modified policy.
If required by law, we will obtain your permission or give you the opportunity to opt-in or opt-out, as appropriate, of any new use of your personal information.
The GDPR distinguishes between organizations that process personal information for their own purposes (known as "data controllers") and organizations that process personal information on behalf of other organizations (known as "data processors"). We, PHIXI LABS LLClocated at the address indicated in our Contact Us section, we are a Data Controller with respect to the personal information you provide to us.
We will only collect and use your personal information when we have a legitimate right to do so. In which case, we will collect and use your personal information in a lawful, fair and transparent manner. If we need your consent to process your personal information and you are under the age of 16, we will seek the consent of your parent or legal guardian to process your personal information for that specific purpose.
Our legal basis depends on the services you use and how you use them. This means that we only collect and use your information for the following reasons:
When you give us your consent to collect and use your personal information for a specific purpose. You may withdraw your consent at any time by using the features we offer; however, this will not affect the use of your information that has already taken place. You may provide a mailing address for the purpose of receiving orders. While you may change or remove this address at any time, this will not affect orders that have already been shipped. If you have further questions about withdrawing your consent, please feel free to contact us using the details provided in the Contact Us section of this Privacy Policy.
When you have entered into a contract or transaction with us, or to take preparatory steps before we enter into a contract or transaction with you. For example, if you purchase a product, service or subscription from us, we may need to use your personal and payment information to process and deliver your order.
When we believe it is necessary for our legitimate interests, for example, for us to provide, operate, improve and communicate our services. We consider that our legitimate interests include research and development, understanding our audience, marketing and promotion of our services, measures taken to operate our services efficiently, marketing analysis and measures taken to protect our legal rights and interests.
In some cases, we may have a legal obligation to use or retain your personal information. Such instances may include (but are not limited to) court orders, criminal investigations, government requests, and regulatory obligations. If you have any questions about how we retain personal information to comply with the law, please feel free to contact us using the details set out in the Contact Us section of this Privacy Policy.
Restrict: you have the right to request that we restrict the processing of your personal information if (i) you are concerned about the accuracy of your personal information; (ii) you believe that your personal information has been unlawfully processed; (iii) you need us to retain the personal information solely for the purposes of legal action; or (iv) we are in the process of considering your objection to the processing on the basis of legitimate interests.
Oppose prosecution: you have the right to object to the processing of your personal information that is based on our legitimate interests or the public interest. If this is done, we must provide compelling legitimate grounds for the processing that override your interests, rights and freedoms in order to continue processing your personal information.
Data portability: you may have the right to request a copy of the personal information we hold about you. Where possible, we will provide this information in CSV or other machine-readable format. You may also have the right to request that we transfer this personal information to a third party.
Elimination: You may have the right to request that we delete the personal information we hold about you at any time, and we will take reasonable steps to remove your personal information from our current records. If you request us to delete your personal information, we will inform you of how the deletion affects your use of our website or products and services. There may be exceptions to this right for specific legal reasons which, if applicable, we will disclose to you in response to your request. If you terminate or delete your account, we will delete your personal information within 15 days of deleting your account. Please note that search engines and similar third parties may still retain copies of your personal information that has been made public at least once, such as certain profile information and public comments, even after you have removed the information from our services or deactivated your account.
For any questions or concerns regarding your privacy, you may contact us using the contact information below:
PHIXI LABS LLC
info@phixilabs.com / +54 221 560 0157
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